Shipping & Returns

We are pleased to offer USA wide shipping. Shipping rates are variable and contingent upon your order; please proceed to checkout and enter your shipping address for an accurate quote.

Processing Time: Orders are typically processed within 3-6 business days. During promotional or sale periods, kindly allow our team 5-8 business days to process your order.

Shipping Methods: Orders will be dispatched via your selected shipping method at checkout.

Shipping Costs: Shipping costs are computed by our carriers based on factors including your order's total value, weight, package volume, and destination.


Delivery Time: Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider,
arrival times are out of our control and in the hands of the shipping service
that has been selected.

RETURNS

We stand behind our goods that are inspected to assure customers are to be satisfied with them. But we also understand your circumstances, if you decide to return your product, you can still do so within 30 days of purchase and you will be refunded the full amount with 10-20 business days after we receive your return. 
We must note that we do not accept the return of used products.

Please contact us at info@rebeleen.com to file for a return. 

DEFECTS

We aim to get it right the first time, however we encourage our customers to try the product out before using it. If you feel you have received a defective product, please contact us at info@rebeleen.com with your order # and a photo of the product in question to open up a conversation on how we can make this right.

Rebeleen LLC. are not held responsible for:

  • Mistakes made by shipping Couriers 
  • Wrong addresses given by customers
  • Damage to orders by postal service
  • PO box issues
  • Stolen packages after delivery

If you have a specific question with respect to your shipment, please contact us at info@rebeleen.com and provide your order number.